Refund policy

Eligibility for Refunds:

Refunds are applicable for damaged or defective products. Contact us within 2 days of receiving your order to initiate the refund process.

Return Process:

To request a refund, provide clear images of the damaged or defective product and contact our customer support at [info@yousefredha.com].

Refund Timeline:

Refunds will be processed within 30 days once the return is approved. The actual refund time may vary based on your payment method.

Refund Method:

Refunds will be issued using the original payment method used during the purchase.

Non-Refundable Items:

Certain items, such as opened or used products, are non-refundable unless they are damaged or defective upon arrival.